Our services
We believe in nurturing the people who care for others. Whether you work with families, support young people, lead teams, or want to build resilience in your professional role, our flexible and engaging training programs are designed to enhance your skills, boost your confidence, and deepen your impact.
We offer training and workshops, available both in-person and via hybrid formats, tailored to individual learners or groups. Our courses cover a comprehensive range of topics designed to meet the real-world needs of professionals and families alike.
What We Offer
Our core training areas include:
Mental Health & Wellbeing
For professionals working with adults, children, and young people.
Safeguarding & Risk Awareness
Understand your responsibilities and sharpen your response to risks.
Working with Families
Build stronger partnerships and understand the dynamics of family support.
Inclusion & Diversity
Create safer, fairer, and more culturally competent workplaces and services.
Professional Practice Development
Develop supervision skills, lead with confidence, and prevent burnout.
Professional Trainer Development
Designed for experienced staff ready to lead, teach, and inspire others.
Why Choose Us?
At Lily Impact, we bring decades of hands-on experience, having worked closely with organisations including the police, the NHS, and universities internationally. This depth of experience allows us to understand the complexities and pressures within different environments, helping us identify what is truly happening within an organisation, not just at the surface level but at the root of challenges. We create a calm, non judgemental space where individuals and teams can reflect, learn, and grow with confidence, while developing practical and adaptable skills that can be applied in real situations. Our approach ensures that both you and your staff gain the clarity and capability needed to handle a wide range of scenarios with greater ease, leading to more confident decision-making and lasting, meaningful change.
Our Courses & Training Programmes
Mental Health & Wellbeing
Courses designed for professionals working with children, young people, and adults to understand and support mental health effectively.
Understanding Mental Health
Understanding and recognising common mental health conditions, developing effective communication and empathetic responses to support someone in crisis and strategies to encourage self-care.Understanding Trauma and the Impact on Distress Behaviours
Communication techniques to calm and reduce or avoid conflict, and practical de-escalation skills. Approaches to develop resilience using strength-based and solution-focused. Explore the causes and impacts of trauma, and apply trauma-informed approaches in your work.Working with Families
Build trusting, effective partnerships with families through understanding family dynamics, parenting, and strengths-based approaches.
Theoretical Foundations of Family Support
Theories include attachment theory, social learning theory, parenting styles, and personal construct theory.Nurturing Bonds: Working with Parents and Adults Caring for Babies
Understand early child development, attachment, communication with parents, parental wellbeing, cultural sensitivity, and practical baby care.Working with Families Course
Develop reflective practice, partnership working, boundary-setting, confidentiality, and empathic information through experiential learning.Understanding Wellbeing and Resilience
Identifying personal strength and developing strategies to bounce back
Safeguarding
Essential training to understand your safeguarding responsibilities and improve your ability to identify and respond to risks.
Introduction to Safeguarding Adults and Children
Principles of safeguarding, signs of abuse, and reporting/referral pathways, including current issues such as knife crime and online sexual exploitation.Train the Trainer Course
Designed for experienced staff ready to lead and inspire others, this comprehensive course builds your training, coaching, and facilitation skills.
Course Highlights:
Adult Learning Theory and Styles:
Understand how adults learn and adapt your teaching approach accordingly.Course Design and Delivery:
Learn to create engaging lesson plans, schemes of work, and deliver effective training sessions.Evidence-based practice
What works and why. Reflective practice and in-work with families.
Skills Practice:
Self-peer reflection and Tutor feedbackProfessional Boundaries and Safe Working Practice:
Creating a safe space for people to explore and learn
Professional Practice Development
Enhance your leadership, supervision, and reflective skills to improve professional practice and wellbeing.
Key Courses Include:
Supervision Skills and Professional Practice:
Improving and informing professional practice using reflective practice techniques, managing difficult conversations, and action planning.Inclusive Team Leading:
Develop leadership skills focused on communication, motivation, and creating inclusive cultures.Mental Health Wellbeing for Professionals:
Focus on self-care, recognising burnout in self and others, and building resilience to sustain your professional impact.
“Tracey has been delivering vital training for our organisation for many years, and her contribution has become an invaluable part of our ongoing development. What keeps us returning to Tracey time and time again is not only the exceptional quality of her sessions but also the warmth, dedication, and genuine care she brings to every interaction. Her training is consistently powerful, impactful, and deeply meaningful for our team.”
Sarah Youngs, Business Operations Manager at Sue Lambert Trust