Supporting your growth, inspiring your impact.
About Me
Tracey Hicks is a training and facilitation professional with over 40 years of experience working with families, statutory and community organisations. She has over 30 years of experience as a national trainer. With a background that includes a BA in Post Compulsory
Education, certification as an NLP Master Practitioner, and training in Crisis Counselling, she brings a holistic and deeply empathetic approach to her work. Tracey`s passion lies in creating a ripple effect of positive change.
Throughout her career, Tracey has specialised in supporting families and professionals facing complex challenges, including domestic abuse, mental health struggles, and caring for people living with complex physical and developmental needs. She is recognised for her safeguarding, a professional and supportive approach for all mandatory and bespoke training in health and social care.
Tracey’s training sessions link evidence-based practice with professional experience, aiming to improve support systems, reduce burnout, and uphold the “Do no harm” principle.
Tracey helps professionals build resilience and improve their well-being, all while delivering a higher standard of professional practice. Her training sessions are more than just workshops; they are experiential, interactive spaces where professionals and families can feel safe, inspired, and truly motivated to make positive changes.
Our Values
We believe that effective training doesn’t just inform—it transforms. Our approach is rooted in the realities of social care practice, designed to support professionals at every level with learning that is inclusive, practical, and immediately relevant.
Values-Led & Inclusive
Every course we offer is grounded in principles of anti-oppressive practice, cultural humility, and equity. We centre voices often underrepresented in traditional training and ensure our content reflects the diversity of the communities you serve.
Practice-Based & Real-World
Our training is filled with actionable tools, live scenarios, and sector-specific examples. We focus on what works on the ground—whether you're managing safeguarding concerns, navigating legal frameworks, or facilitating reflective supervision.
Flexible & Reflective
We know how demanding social care work can be. That’s why we offer online, in-person, and hybrid formats, while embedding reflective practice into every session. This helps learners connect the content to their own values, experiences, and day-to-day challenges.
Collaborative & Bespoke
We tailor our training to meet the specific needs of your team, service, or locality. Whether you’re booking a one-off course or a full block series, we work in partnership with you to deliver meaningful, measurable outcomes.